Returns and Exchanges

We hope you are as completely obsessed with your k. alley lifestyle purchase as we are with creating it. If for any reason you are not 100% satisfied with your item(s), we will happily accept returns or exchanges within 14 days of when you received your order. Items must not be worn, altered, or washed in any way. Items 50% off or more are FINAL SALE and NOT RETURNABLE.

Please email to receive a USPS shipping label (free for exchanges, debit of $8 for returns).

When emailing, please put your order number in the subject line and include within the email your name, address, and what items you would like to exchange or return. We will get back to you as soon as possible, usually within 24 hrs.

Team Spirit Collection/Youth & Kids/Plus sizes:  Because we do not stock these sizes and unique team spirit prints/colors, this collection is not returnable. However, we will happily exchange for another style or size if needed! 

Finally, if you believe you have, for some reason, received a damaged or defective product, please contact us immediately and include a photo.


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