We hope you are as completely obsessed with your k. alley lifestyle purchase as we are with creating it. If for any reason you are not 100% satisfied with your item(s), we will happily accept returns or exchanges within 14 days of when you received your order. Items must not be worn, altered, or washed in any way. Items 50% off or more are FINAL SALE and NOT returnable or exchangeable. Phone cases and artwork are not returnable or exchangeable (due to variety and size). Please make sure you order the appropriate size/model.
Items ordered between Nov. 1st - Dec. 25th for Holiday will have until Jan. 14th to return.
Please email email@example.com to receive a USPS shipping label (free for exchanges, debit of $8 for returns).
When emailing, please put your order number in the subject line and include within the email your name, address, and what items you would like to exchange or return. We will get back to you as soon as possible, usually within 24 hrs.
Finally, if you believe you have, for some reason, received a damaged or defective product, please contact us immediately and include a photo.