We hope you are as completely obsessed with your k. alley lifestyle purchase as we are with creating it. If for any reason you are not 100% satisfied with your item(s), we will happily accept returns or exchanges within 14 days of when you received your order. Items must not be worn, altered, or washed in any way. Also, note that final sale items cannot be returned.
Please email firstname.lastname@example.org to receive a USPS shipping label (free for exchanges, debit of $8 for returns).
When emailing, please put your order number in the subject line and include within the email your name, address, and what items you would like to exchange or return. At that point, we’ll make every effort to get back to you within 24 hrs.
Team Spirit Collection/Youth & Kids/Plus sizes: Because we do not stock these sizes and unique team spirit prints/colors, this collection is not returnable. However, we will happily exchange for another style or size if needed!
Finally, if you believe you have, for some reason, received a damaged or defective product, please contact us immediately and include a photo.
For the Holiday season, any items purchased from November 1, 2019 - December 25, 2019 are eligible for returns/exchanges through January 15, 2020. The team spirit, youth and plus size items are exchanges only, as they always have been.